How to Cancel WW: Step-by-Step Guide

The need to keep fit and maintain a healthy lifestyle cannot be overemphasized. As it is commonly said, “health is wealth.” Over the years, WW has become a household industry name as it relates to health and fitness. The initials “WW” formerly stood for “Weight Watchers”, but the company rebranded itself in 2018 to reflect a broader focus on overall wellness rather than just weight loss.

So, “WW” is an acronym that stands for “Wellness that Works.” From its inception, WW has evolved beyond a mere weight loss program into a beacon of comprehensive wellness solutions. The past few years have seen WW grow in goodwill and membership, making it one of the best in the business of health and fitness.

However, it is also important to note that despite the growing membership of WW, a considerable breadth of the population is still ignorant of the benefits of WW membership, while some existing members may for some reason, want to opt out and may not know how to navigate the process of canceling their WW membership.

To that end, this article seeks to examine the essence of WW, explore its pros and cons, and provide, in simple terms, practical steps on  how to cancel WW membership where necessary.

Wellness that Works

WW’s philosophy revolves around fostering a healthy relationship with food, activity and mindset. To this end, WW offers weight loss and maintenance, fitness and mindset services such as Weight Watchers comprehensive diet program.

At its core lies the SmartPoints system, a proprietary algorithm that assigns values to foods based on their nutritional content. This system empowers members to make informed choices while enjoying a wide array of foods.

Key Features of WW

  • 24/7  Health Coaching Session

Membership comes with access to 24/7 coaching sessions, which may either be on the WW website or via the app. All that is required is to log in on the website or app and follow the health coaching sessions. These sessions are very essential to developing fundamental knowledge about healthy living and wellness in general.

  • Comprehensive Food Database

By being a member of WW, you gain access to an extensive database of foods and recipes, facilitating easy tracking and planning. This is to equip you for healthy dieting.

  • Weekly Workshops offered In-person or Online

Members are also enjoined to participate in weekly workshops, either online or in- person, at no extra cost.

  • Supportive Community

WW boasts of a vibrant community where members share experiences, challenges and victories. The community support helps to keep members inspired, challenged and motivated to attain their health and fitness goals.

  • Food and Activity Tracking

The WW app provides  the opportunity to track your food intake, sleep and activity each day.

Pros of WW

Generally, if you’re considering trying out WW, evaluating the pros and cons may be necessary to make an informed decision.

Some of the pros include:

  • Teaches Lifelong Skills

Lifelong habits like measuring, planning, apportioning and tracking your food can be built, mastered and incorporated into your daily routine. Additionally, WW does not just curate and offer healthy eating tips, advice and recipes that are unique to you, it also encourages you to cook at home, which is cost effective, and also equips you with the skills to make this happen.

  • Balanced and Flexible Wellness Program

One unique fact about WW is that it curates wellness programs and diet plans that are specifically tailored to your needs. WW does not utilize the one-size-fits-all approach in creating diet plans, as this certainly will not meet the peculiar needs of the diverse range of clients it serves. Hence, WW has made some changes, like the ZeroPoint list, which is designed to make flexibility even more achievable throughout the diet.

Choosing what you eat throughout the day from a list of balanced foods makes WW more flexible and is a likable aspect of the program.

  • Slow and Steady Weight Loss

Studies have shown that slow and steady weight loss is recommended as safe. In comparison with other weight loss options that promise drastic weight loss in a jiffy, WW is designed to help you lose 1-2 pounds per week. This is the same rate recommended as safe, according to the National Institute of Health.

  • Community Engagements and Networking Opportunity

Scientifically, it is agreed that goals are more likely to be attainable when they are shared by a group of people. So, you are more likely to achieve milestones and targets if you are put in an active community where you can draw support, inspiration and motivation from. This is akin to the popular aphorism, “if you want to go fast, go alone, if you want to go far, go together.” In this regard, WW provides subscribers with a vibrant community which can be leveraged for support and networking purposes.

  • Promotes Exercise

Physical exercise and overall wellness are inseparable bedfellows. WW helps to create activity goals and encourages the individual to meet those goals by giving additional personal points for every workout added to your weekly budget. WW membership comes with an on-demand work out program that includes instructor-led cardio, yoga, core and stretching workouts. WW also encourages members to keep it light and select workouts they enjoy.

  • Provision of Resources and Support Coaches

WW membership provides access to coaches who are there to hold you by the hand and help you attain your wellness goals. Also, they provide tons of resources to enable you to thrive in your wellness journey. Studies prove that weight management programs are more successful and effective if accompanied by support services.

Cons of WW

Some of the cons of WW include:

  • It can be costly.
  • Counting points can be tedious.
  • Too much freedom for some people.
  • Weekly weigh-ins are necessary.
  • It is difficult to sustain the diet plans and food tracking outside the WW program.

How to Cancel WW

While WW is one of the best in the health and fitness industry, including one of the safest and surest ways to meet your health and weight loss goals, circumstances may arise where you may wish to cancel your membership.

This may be the result of several factors, like change in goals or financial considerations. While WW is not happy to lose any members, WW provides a straightforward and easy process for you to cancel your membership subscription.

Step 1: Assess your Decision

Before proceeding, reflect on your reasons for cancellation. Whether it’s due to achieving your goals or exploring alternative wellness avenues, clarity is paramount. This is why speaking to customer care when confused is highly recommended at this stage.

Step 2: Log into Your WW Account

Access your WW account either through the website or the mobile app. Navigate to the account settings section, where subscription management options are typically located.

Step 3: Initiate Cancellation

Within the account settings, locate the option to manage your subscription. Select the cancellation option and follow the prompts to proceed.

Step 4: Confirm Cancellation

WW may present options to pause your subscription or offer incentives to reconsider. If you’re determined to cancel, confirm your decision to finalize the process.

Step 5: Follow-Up Confirmation

Upon cancellation, WW typically provides confirmation via email or within the app. Ensure you receive confirmation to mitigate any future billing concerns.

Other Ways on How to Cancel WW

Notwithstanding the above step-by-step guide, there are other ways to cancel your WW membership. While WW and the entire community do not wish to lose your membership, it is well understood and recognized that members may have different reasons to leave, which are equally valid. Hence, WW provides several seamless methods of membership cancellation.

In addition to the cancellation via logging into WW’s website or through the WW app, members can cancel their WW membership by email using the online cancellation form or by calling customer service at 800-651-6000.

In either case, the cancellation process is straightforward and seamless and takes just a few minutes to complete. In the event a WW member encounters any hurdle in canceling their membership (which is very unlikely), customer service will always be one call away to sort out the hurdle. Customer service can be reached via call on  800-651-6000.


In today’s article, I have successfully shown you how to cancel WW. WW is one of the few companies that has distinguished itself in the health and fitness industry, which makes it one of the best and most reliable go-to for health and fitness needs. Over the years, WW has grown in goodwill, with so many testimonials to evidence the good work it is reputed for. While WW does not want to lose any of its members, it is important that a member wishing to cancel their subscription be guided and the process made as simple as possible.

While canceling your WW subscription is a simple process, it’s essential to approach it with clarity and intention. Whether you’re transitioning to a new phase of your wellness journey or exploring alternative avenues, knowing how to cancel your WW subscription will enable you to have a seamless experience, which is of utmost importance to WW—customer satisfaction.


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