How to Cancel Myheritage Subscription: Step-by-Step Guide

Understanding how to cancel MyHeritage subscription or membership is a very crucial piece of knowledge you need to have before deciding to cancel your subscription. MyHeritage is an online genealogy platform that allows users to research their family history.

MyHeritage is a genuine and trusted platform where over 59 million users have subscribed. They aim to ensure user data or information is secured or protected. It offers different features, which include a family tree builder, historical records search, DNA testing, photo sharing and a message board.

As we delve into this topic, we will understand what MyHeritage membership is about, the cancellation policy, methods of cancellation, steps on how to cancel MyHeritage, alternative considerations and important tips to know.

Understanding My Heritage Membership

Before making your decision to cancel your membership subscription, it is important that you understand your membership subscription to understand the type of subscription you are on and the period it will take before it expires.

More so, to become a member of MyHeritage, you must understand that there are specific fees attached before you can become a full member but for those that are still not sure about their services, you have been offered 14-day free service access to all features you want using MyHeritage subscription.

Furthermore, your details to become a member of MyHeritage subscription are a crucial aspect that must be imputed correctly and all terms and conditions must be agreed upon before proceeding to become a member, although you can still cancel the subscription anytime you want.

Reviewing The Cancellation Policy

The knowledge you have now about MyHeritage subscriptions will help you understand the policy attached to “How to Cancel MyHeritage Subscription.” There are steps expected to be followed one after the other to achieve the cancellation of MyHeritage subscription.

The satisfaction of MyHeritage users is a paramount value they have sustained as their major policy; in fact, you can receive a refund of your money within 30 days if you aren’t satisfied with their service.

In addition, one of the cancellation policies requires you to follow every step stated because their services are strictly bound by law but if per adventure you find it difficult to cancel the service, you can contact customer care at 00913853343981 for any assistance.

Methods Of Cancellation

There are different methods of canceling MyHeritage subscriptions, which include online, email and phone. All you need to do is select based on how you registered.

1. Online

To cancel your subscription online, you can do that through the app store, Google Play, or their website. To cancel through the app store, all you need to do is first open the app store, tap on your profile picture, tap on subscription, check the heritage subscription you want to cancel and then tap on cancel subscription.

If you are canceling through Google Play, open the Google Play app, tap your name at the top of the screen, tap on the three lines in the top left corner of the screen, tap on My Subscription, choose the type of subscription you want to cancel, and then tap cancel subscription. If you are canceling through their website, just visit  to make your cancellation.

2. Email

This is another method you can use when canceling your MyHeritage subscription. You can send a message to them at Use my heritage as your subject and then state how you want them to assist you.

3. Phone

To cancel your MyHeritage subscription, ensure you have an active phone number. The fastest phone number to call MyHeritage is 8449941888, and they are available to respond to you 24/7. Ensure you state all details on where you need their support.

Steps To Cancel MyHeritage Subscription

The decision you have made to cancel MyHeritage subscription requires you to carefully follow the steps stated so that you will not be stuck down as you proceed with canceling MyHeritage subscription. The steps include:

  1. Login to your MyHeritage subscription.
  2. Click on your name in the top right corner of the page.
  3. Select “purchases” from the drop-down menu.
  4. Click on “site subscription.”
  5. Click on the “details link” next to the subscription you want to cancel.
  6. Click on “stop annual renewal.”

What Happens After Canceling MyHeritage Subscription?

When you cancel MyHeritage subscription automatically, you will be cut off from receiving information from your account and you also won’t have access to the benefit’s important features, which are:

1. Ability To Create And Manage A Family Tree

This has to do with the access a user has to manage their family connection, like their ancestors, descendants, and other relatives. Immediately after a user cancels his or her MyHeritage subscription, he or she doesn’t have access to this privilege any longer.

2. Access To Historical Records

This is another feature a user will benefit from immediately after their subscription is canceled. Access to historical records allows users to search for different records in the past, such as census details, birth certificates, marriage certificates, institutional certificates and many more.

3. DNA Testing

This is a means of helping users recognize or confirm who their true relative is. Your decision to cancel your MyHeritage subscription implies that you no longer have access to this benefit.

4. Photo Sharing

Photo sharing is one of the benefits a user tends to forfeit after canceling their subscription to the MyHeritage platform. This allows you to keep sharing and updating photos of your family members any time you want; therefore, ensure you reconsider this benefit before canceling your MyHeritage subscription.

5. Message Board

Immediately after you take the step of canceling your MyHeritage subscription, you will no longer have access to chat and share information with other users using it.

Top 5 Heritage Alternatives

MyHeritage subscription has been known for its professionalism and accuracy, but if you don’t have any interest in their service anymore, you can easily switch to one of the top alternatives to MyHeritage after you cancel their subscription. The top 5 MyHeritage alternatives include:

1. AncestryDNA

This is one of the top 5 alternatives you can consider after canceling your subscription to MyHeritage. This subscription is an online genealogy platform that helps you connect with your loved ones or relatives. It requires you to have a DNA test to be able to identify those people who are bound by blood. Their membership form is $24.99 per month, and you can become a member if you are okay with the service they offer.

2. LivingDNA

This is another top 5 alternative you can consider after canceling your MyHeritage subscription. This is a platform that offers biogeographic ancestry tests; it goes the extra mile by helping you find your ancestral root or history.

More so, this platform has been known for its accuracy because of its exceptions in what it does. One of its requirements is to go for a DNA test, which will help in reaching people connected with you by blood. Their membership price starts at $79, with results within 6–8 weeks.

3. OneGreatFamily

Paraventure If you are not still satisfied with the previous alternative listed above, then this platform is recommended for you. It is a platform that builds a networking tree through the details of people connected to you that you share on the platform. They are well known for family trees and researching family history. Their membership form starts at $14.95 per month.

4. Find my past

This is also a genealogical website that helps you trace your ancestry’s roots. To achieve this, they make use of birth records and census data. Their membership price starts at $14.95 monthly, which results within 4 weeks. If you haven’t found your best alternative, you can consider this after canceling your MyHeritage subscription.

5. Legacy tree

This is the fifth of the top five alternatives recommended for you. This platform offers research results on family histories. They have professionals as a team who help in providing information about family history through the use of DNA tests. They are also involved in building your family trees. Their membership price starts at $1,200, and their results are within 4-6 months.

Important tips

  • Ensure you understand the terms and conditions on how to cancel your MyHeritage subscription.
  • Carefully follow the steps one after the other.
  • Ensure you cancel your subscription before you are charged for the next subscription.
  • You can no longer recover your platform once it is terminated.
  • If you have any main credit in your account, it will automatically be deleted.
  • If you cancel your subscription within 14 days of signing up, you will be eligible for a full refund.
  • If you cancel after 14 days, you will not be eligible for a refund.

Final word

Having gone through this article on heritage subscriptions, it is obvious that the information is detailed enough to help you know how to cancel MyHeritage subscription.

Therefore, all you need is an understanding of MyHeritage membership, the cancellation policy and step-by-step instructions on how to cancel MyHeritage subscription, the method of cancellation and the alternative to consider after canceling MyHeritage subscription. If you find it difficult to cancel the subscription, you can then contact their customer care.


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